Cancel a personal paid Claude plan
Cancel at least 24 hours before the next billing date.
For a web or desktop purchase:
- Sign in at Claude or open Claude Desktop.
- Open your name or initials, then Settings → Billing.
- Select Cancel and complete the prompts.
- Check the subscription status and the date paid access ends.
iPhone and Android purchases
In the Claude mobile app, open your initials, choose Billing → Manage subscription and follow the cancellation prompts.
You can also cancel using the Apple or Google account that paid:
- Apple: Settings → your name → Subscriptions → Claude.
- Google Play: open Subscriptions, select Claude and cancel.
Paid access normally lasts through the current billing period.
Read Claude’s platform-specific cancellation instructions.
Refunds and account access
Request a refund separately. For direct purchases, use Get help in Claude and the refund-request prompts; Android purchases require Support to check eligibility. Apple alone handles App Store refunds.
EEA and UK: A refund may be available within 14 days of purchase, prorated for usage. Other purchases follow the applicable terms and local law.
Read Claude’s refund policy. If you cannot sign in, use the messenger in Claude’s Help Center for account and subscription assistance.